Case study

A local pest control company in South Texas

791calls from Google and search in eight months: 698 taps on Call on the company's Google listing, plus 93 tracked calls from search to its website.

Two different counters on two different phone numbers, so no call is counted twice. Every website call from search was answered.

Google listing calls Mar to Oct 2026. Website call tracking from Jun 23, 2026.

  • The business Pest control for homes and businesses in South Texas

  • The goal Make the phone ring from Google, Maps and AI search

Google
4,700

Clicks to the website from Google search

Page one
713

Searches with the company on page one, up from 33

Built
226

Blog posts, plus 19 new pages

Calls
3 in 4

Website calls came from search, not ads

Running total of the Google listing calls alone698

Line chart of running total of the Google listing calls alone, Mar 2026 to Oct 2026. The last point, Oct 2026, is 698.

Google's own count of people who tapped Call on the company's listing, the 698 part of the total. Each point is the total so far at the end of that month. The 93 website calls from search have their own chart below.

Where they started

A good name in town and a website Google barely sent anyone to

The company already had a busy Google listing and a lot of happy customers. The website had no blog at all.

In our first month, Google sent the site a few visitors a day. The company showed up on page one for only a few dozen searches.

Visits from search, our first month
141
Blog posts on the site
0
Searches with the company on page one, our first month
33

What we wired up

Every call, click and visit, counted by the system that saw it

We hooked up the systems that count calls, clicks and visits. So the owner never has to take our word for a number.

What these systems cannot tell you

The phone number on the company's Google listing is not a tracking number. So listing calls are Google's count of people who tapped Call, not tracked or answered calls. Call recording is switched off on the company's lines, so no call is played back or scored. The customer system sits beside the call log in the report, and no number on this page comes from it.

Calls from search

93 calls came from people who found the company on a search engine. Every call was answered.

Running total of website calls from search93

Line chart of running total of website calls from search, Jun 2026 to Oct 2026. The last point, Oct 2026, is 93.

Each point is the total so far at the end of that month. Call tracking started in late June.

Website calls from search
93

Every one answered. Out of 125 counted calls to the website.

From Google search alone
86

The rest came from Bing, DuckDuckGo and ChatGPT search.

First-time callers
71

People calling the website numbers for the first time.

A website call counts only when it lasts 30 seconds or longer and is not spam. Short misdials and the install test are left out.

Google search

Visits from search went from 141 a month to over 1,000

Visits to the website from organic search each month

Bar chart of visits to the website from organic search each month, Mar 2026 to Oct 2026. The last bar, Oct 2026, is 1,018.

Homeowners who found the site on search without an ad. Pest season peaks in summer, so we show every month.

Clicks from Google search
4,700

In eight months, starting at 94 in our first month. Google's own count.

Visits from organic search
6,243

Every month from Jul 2026 on was over 1,000.

Searches with the company in Google's top three
78

Up from 18 in our first month.

Most of the new visits are homeowners asking questions, like how to keep ants out or why scorpions get in the house. The blog answers them.

Page one

On page one of Google for 713 searches, up from 33

Searches with the company on page one, our first month33
Searches with the company on page one, our last month713

These are searches that do not name the company, seen at least ten times in the month, where the company's average spot on Google was page one. Most are questions homeowners ask, not searches for an exterminator.

AI answers

When AI answers pest control questions, it quotes the company's site the most

#1of 6,383 sites

Quoted more than Orkin and Terminix

When AI tools answer pest control questions in its market, they quote the company's website more than any other site, Orkin and Terminix included.

Times AI answers quoted the company's site10,635
Orkin's site8,100
Terminix's site3,891

The most-quoted site on 3 of the 4 AI tools we track

Gemini, Copilot and Google AI Mode quote the company's site more than any other. ChatGPT puts it second, just behind Orkin.

  • Gemini#1
  • Copilot#1
  • Google AI Mode#1
  • ChatGPTBehind Orkin#2

74%of tone readings positive

Under 2% negative in 91 days

The tracker reads the tone each time an AI answer talks about the company. Nearly all the rest read neutral.

  • Positive 74%
  • Neutral 24%

#3of 186 brands

Third-most-named pest company in AI answers, behind only Orkin and Terminix

On a local mosquito control question that names the town but not the company, the tracker ranks the company #2.

The pages AI quotes most

AI answers link straight to the company's own pages, the About and FAQ pages most of all.

The About page571
The FAQ page433
The home page320
The general pest control page240

The first call from ChatGPT search came on Sep 24, 2026. It was answered, and it was a first-time caller.

Every figure on the five cards above is an estimate from an AI visibility tracker. It asks ChatGPT, Gemini, Google AI Mode and Copilot the same 15 pest control questions every few days. The top card covers Mar 1 to Nov 3, 2026. The other four cover the last 91 days, Aug 5 to Nov 3, 2026. It is not a count from OpenAI, Google or Microsoft. 5 of the questions name the company, and on those a company's own site gets quoted by default, so the ranks are the safer figures to go by.

What we built

The work, in plain words

Reviews

The good name the company already had

Google reviews on the listing
569

550 of them five-star.

Average star rating
4.93

Across every review on the listing.

The company asked its own customers for reviews by text before we came. These are their reviews, shown so you see the whole listing. We take no credit for them.

The short version

What it added up to

  1. The phone rang from Google and search. 791 calls in eight months: 698 taps on Call on the company's Google listing, plus 93 tracked calls from search to its website.

  2. Every website call was answered. All 93 calls from search were picked up, and 71 of them called for the first time.

  3. Search found the site. 4,700 clicks from Google search, and page one for 713 searches, up from 33.

  4. A blog that works. 226 posts on a site that had none, plus 19 new pages.

  5. AI answers quote the company's site most. Ahead of Orkin and Terminix, an estimate from an AI visibility tracker.

  6. Nothing taken on faith. Every call, click and visit on this page came from one of the systems we wired up.

Where every number came from

Every number, and its record

Each figure on this page comes from a saved record we can open on a call.

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