Case study

Local bagel shops with online ordering and catering in Pennsylvania, Florida and Ohio

5,256clicks to order online from people who found them on search.

Since the new site we built went live in March. Two of every three order clicks on the site came from search.

Mar to Nov 2026

  • The business Bagel shops with online ordering and catering

  • The work A new website, with shop pages and Order buttons

Order clicks
66%

Of all order clicks on the site came from search

Shop pages
11

Shop pages, each with Order buttons for that shop

Near me
1,213

Clicks from the search "bagels near me" alone

Blog
30

Blog posts we wrote for the new site

Running total of clicks to order from search5,256

Line chart of running total of clicks to order from search, Mar 2026 to Nov 2026. The last point, Nov 2026, is 5,256.

Each point is the total so far at the end of that month, and November runs only to the 2nd. The site went live in March.

Where they started

Busy shops on an older website

The company runs bagel shops in Pennsylvania, Florida and Ohio. People order online and book catering through each shop's own ordering pages.

The old website lived at a different web address. So there is no before here: every number on this page starts the day the new site went live.

The business today

5,294Google reviews across 13 shops

As of Nov 2026, counted on each shop's own Google listing.

This is who the company is today, not a result of our work. The shops run their own Google listings and reviews. We built the website.

  • Florida, near the coast4 shops3,435
  • Pennsylvania5 shops1,247
  • Florida, an inland shop259
  • Florida, another inland shop232
  • Ohio96
  • Florida, a newer shop25

What we did

We built them a new website

Clicks to order

5,256 clicks to order online from search

Clicks to order from search
5,256

In 4,774 visits from search since launch.

Share of all order clicks
66%

Out of 7,971 order clicks from every source.

A click is not an order. Each shop takes the order on its own ordering site, which we cannot see. Clicks from the Order Now page's shop picker are not counted at all, so the true number is higher.

The shop pages

The shop pages now get more Google clicks than the home page

Google clicks to the shop pages, Apr 2026862
Google clicks to the shop pages, Sep 20267,303

In Sep 2026 the home page got 3,835. Part of the climb is Google sending a search for one shop to that shop's own page instead of the home page. That is a better place to land, and it is where the Order buttons are.

AI search

AI assistants are starting to send people to the company

245visits from AI assistants

ChatGPT sends people to the store pages

Each one is a person who clicked a link in an AI assistant's answer. Almost all of those visits came from ChatGPT.

  • ChatGPT236
  • Gemini5
  • Copilot2
  • Claude1
  • Perplexity1

59of those visits

Landed right on a store page

Not the home page. The store page is where that shop's Order buttons are.

8clicks, all from ChatGPT

Clicked straight through to order or cater

To online ordering5
To catering3

Counted in Google Analytics: visits that came from a link in an AI assistant, Mar 6 to Nov 3, 2026. Not an estimate from an AI tracker. A click is not an order. Each shop takes the order on its own ordering site, which we cannot see.

Google search

76,081 clicks from Google search since launch

Clicks from Google search
76,081

Most were people searching the company's name.

Named searches that were for the name
93%

Of the searches Google names. The site gave those people a good place to land.

Clicks from "bagels near me"
1,213

A search with no company name in it.

The short version

What it added up to

  1. Clicks to order. 5,256 clicks to order online from people who found the company on search.

  2. Search does most of it. Two of every three order clicks on the site came from search.

  3. AI is starting to send people too. 245 AI assistant visits, 59 of them landing on a shop page.

  4. A site they own. Built in their name, with 11 shop pages and 30 blog posts we wrote for launch.

Where every number came from

Every number, and its record

Each figure on this page comes from a saved record we can open on a call. The company stays unnamed, so the records are named by what they are.

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